Privacy policy

Guest (Guests) - visitors of the site www. hotel - chebotarev .ru, as well as guests of the hotel "Chebotarev" who carried out actions to reserve a hotel room in order to obtain hotel services or who took the necessary actions to obtain other services provided by the hotel.

Hotel - hotel "Chebotarev", located at: 354008, Krasnodar Region, Sochi, Vinogradnaya street, 12/1. The specified address is the actual address of the hotel. The legal (postal) address of the hotel: 354008, Krasnodar Region, Sochi, Vinogradnaya Street, 12/1.

Reception - reception at the hotel, where guests are directly registered for check-in, as well as other services provided by the hotel.

The site is the official site of the hotel www.hotel-chebotarev.ru.

Policy - this Privacy Policy and the processing of personal data of the visitors to the official site of the hotel and the guests of the hotel using the services provided

Personal data - any information related to a person directly or indirectly determined or determined by an individual (a personal data subject, a Guest).

Personal data processing - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, updating (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

Automated processing of personal data - processing of personal data by means of computer facilities.

Provision of personal data - actions aimed at disclosing personal data to a specific person or a certain circle of persons.

Blocking of personal data - temporary termination of the processing of personal data (except for cases when processing is necessary for the specification of personal data).

Destruction of personal data is an action that makes it impossible to restore the contents of personal data in the personal data information system and (or) as a result of which material data carriers of personal data are destroyed.

The depersonalization of personal data is an action that makes it impossible to use the additional information to determine whether personal data belongs to a particular personal data subject.

Subjects of personal data are directly guests. The personal data operator of the Guests is Crocus Plus LLC.

When paying by credit card, the Guest independently enters the details of the bank card necessary for conducting and processing the payment. Please note that these data are technically inaccessible to Crocus Plus LLC, and Crocus Plus LLC does not have access, does not store, and in no way uses the data of the guest's bank cards. Confidentiality of the reported personal information is provided by the bank that provided the payment system (platform).

The guest is notified that when he visits the Site, Crocus Plus LLC can collect certain information, such as the browser used, the IP number, the type of operating system, your location, and the pages you are viewing. The received information is not associated with the data that the Guest leaves on the Site. By automatic retrieval of data it is impossible to establish the identity of the user (Guest).

3.2. LLC "Crocus Plus" performs processing of personal data of Clients for the following purposes:

Booking. Crocus Plus LLC collects and uses personal data for the processing of the Guest's request, making a reservation, for quick and qualitative advice on updating or changing the booking, for other activities directly related to the reservation and implementation of the Guest's right to hotel services.

Other services provided by the hotel. In addition to providing hotel services, Crocus Plus LLC provides a number of other services (transfer, personal services - laundry, rent of a conference hall and others).

Bonuses and offers. The information provided by the Guest can be used for the formation of exclusive personal offers, accrual of points for bonus programs.

Marketing. Crocus Plus LLC can use the provided contact information for sending news, promotions and special offers (with the consent of the Guest to receive such information). The site and the form of the registration card provide for the consent of the Guest to send news, information about promotions and special offers . Consent with the Policy is not consent to the sending of the above materials and is obtained by the hotel only in the event that the Guest will perform certain actions when booking the number on the Site (tick off the point that he agrees to receive information about promotions and special offers by e-mail ( e-mail) and / or when filling in the registration card of the Guest issued to him during the check in. If the Guest refuses to send news or fails to display such a "tick", the Guest's email address will be immediately removed from the list

These actions (removal from the mailing list) by the hotel are carried out immediately, on the basis of a written request from the Guest with a request to stop processing his personal data from the date of receipt of such a statement by the hotel, and the Guest has the right to refuse the processing by the hotel of its data in full or in part (for example, only in the part of sending news, information about promotions and special offers).

For the selection of personalized offers, Crocus Plus Plus 101 Hotel uses automatically received data, cookies, as well as information that the Guest left on the site www.hotel-cheotarev.ru.

Improving the quality of service at the hotel. After leaving / leaving the Hotel, Crocus Plus LLC can send a letter / questionnaire to the Guest with a request to reflect the impressions of the Hotel. Filling out such forms is solely the Guest's right.

Improving the quality of our service and the work of the official website. LLC Crocus Plus takes care of ensuring that all preferences of Guests are promptly taken into account. Crocus Plus LLC can use the provided personal data and information about the reservation chosen by the Guest so that the next time it is possible to quickly offer the most suitable accommodation option and at the same time take into account all the wishes of the Guests.

5.1. In accordance with Federal Law No. 152-FZ of July 27, 2006 "On Personal Data", the Guest, whose personal data is processed by Crocus Plus LLC, is entitled to:

• confirmation of the fact of personal data processing by Crocus Plus LLC;
• legal grounds and objectives for the processing of personal data;
• methods used by the Operator to process personal data;
• name and location of Crocus Plus LLC;
• processed personal data relating to the relevant personal data subject, the source of their receipt, unless another procedure for the submission of such data is provided for by federal law;
• terms of processing of personal data, including the terms of their storage;
• the procedure for the subject of personal data to exercise the rights provided for by Federal Law No. 152-FZ of July 27, 2006 "On Personal Data";
• other information provided for by Federal Law No. 152-FZ of July 27, 2006 "On Personal Data" or other federal laws.